LEARNER JOURNEY CHART:
ALL YOU NEED TO KNOW & WHO TO CONTACT

Contact Table
Step 1
Registration Process
Application form, payment links, payment confirmation & receipts
  • Contact Academic Counsellor
Step 2
Online Class/Learning Platform (LMS) Access
  • Online Class Credentials (MeritHub):
Mr Jayaprakash (+91 7358114978 / [email protected])
  • Learning Portal Credentials:
Mr Jayaprakash (+91 7358114978 / [email protected])
  • To Add GWG WhatsApp Group Community:
Mr Nivas (+91 9790320229 / +91 9994654978 / [email protected])
  • E-Learning Portal (LMS) Technical Error:
TechSupport (+91 9994289405)
  • Online Class Credentials (MeritHub) Technical Error:
Mr Jayaprakash (+91 7358114978 / [email protected])
Step 3
Training Session
  • Subject Query:
E-Learning: Book An Appointment (Through LMS)
E-Learning with Class: Contact Respective Trainer
  • Trainer Complaint, Course Content Issue:
Mr Varun Vignesh (+971 523865160 / [email protected])
Step 4
Exam Registration

UAE
Ms Sasi Chitra (+971 551058472 / [email protected])

INDIA
Mr Sakthi Dasan(+91-9843850157 / [email protected])

KSA
Ali Hanifa (+966 5320 02287 / [email protected])

All other region
Ms Charumathi (+971 566846414 / [email protected])
Ms Sasi Chitra (+971 551058472 /[email protected])
Step 5
Post Exam Details
  • Closing Interview / Professional Discussion Details
Mr Jayaprakash (+91 7358114978 / [email protected])
  • Result Inqury

UAE
Ms Sasi Chitra (+971 551058472 / [email protected])

INDIA
Mr Sakthi Dasan(+91-9843850157 / [email protected])

KSA
Ali Hanifa (+966 5320 02287 / [email protected])

All other region
Ms Sasi Chitra (+971 551058472 / [email protected])

  • IG 2 Feedback Form
Ms Sasi Chitra (+971 551058472 / [email protected])
  • IG1 / IG2 / IDIP Re-sit Registration
UAE
Ms Sasi Chitra (+971 551058472 / [email protected])

INDIA
Sakthi Dasan (+91-9843850157 / [email protected])

KSA
Ali Hanifa (+966 5320 02287 / [email protected])

All other regions
Ms Sasi Chitra (+971 551058472 / [email protected])

Certificate Inquiry

UAE
Ms Michelle Ann (+971 545848070 / [email protected])

INDIA
Mr Akash (+919786514850 / [email protected])

KSA
Ali Hanifa (+966 5320 02287 / [email protected])

All other region
Ms Michelle Ann (+971 545848070 / [email protected])
Grievance Contact
If you do not receive a response from any of the above contacts within 24 to 48 hours
(Monday to Friday), please feel free to reach out

Steffi George | HR & Compliance Manager

(+971 55 285 3534 / [email protected])